Terms of service
Veil& Ember Co
Terms of Service
By accessing or purchasing from Veil & Ember, you agree to the following terms.
We’ve kept them clear and considered—so you know exactly what to expect.
1. Use of Our Site
You agree to use our site for lawful purposes only and not to misuse or interfere with its operation.
2. Product Information
We do our best to present each piece as accurately as possible.
Due to the nature of materials, lighting, and handmade variation, slight differences may occur.
3. Orders & Availability
All orders are subject to availability.
We reserve the right to limit quantities or cancel orders at our discretion. If this happens, you will be notified and refunded.
4. Pricing
Prices are listed in USD and may change without notice.
5. Shipping
Shipping timelines are estimates and may vary.
Veil & Ember is not responsible for delays once an order has been handed to the carrier.
6. Returns
Please refer to our Return Policy for full details.
7. Damages & Issues
If your item arrives damaged or incorrect, contact us within 5 days of delivery, and we will make it right.
8. Intellectual Property
All content—including imagery, branding, and text—is the property of Veil & Ember and may not be used without permission.
9. Limitation of Liability
We are not liable for indirect or incidental damages arising from the use of our products or site.
10. Changes to Terms
We may update these terms from time to time. Continued use of the site means you accept those changes.